Authentication Methods | Overview

Company users who use Tracker currently sign in by using one of these authentication methods:
  • Tracker account
  • OnePass (Required for Law Firm users)
  • OnePass with multi-factor authentication (MFA)
  • Azure Active Directory (AAD)
  • Single-sign (SSO) on with SAML protocol
Authentication method
Details
Tracker Account
  • Users are added in Tracker, and user credentials are stored securely in the Tracker database.
  • Company users enter their user name and password on a
    Legal Tracker Account Sign-in
    page to begin using Tracker.
OnePass
  • OnePass lets users sign in to multiple Thomson Reuters® products and websites with a single user name and password.
  • The
    Legal Tracker sign-in
    page redirects users to the OnePass sign-in page.
OnePass with MFA
  • Company administrators can set up an additional requirement for multi-factor authentication for OnePass users.
  • After selecting a company that requires strong authentication, firm users are redirected to the OnePass MFA screen.
  • The default authentication method is the primary email address on the account, and users can add additional authentication methods.
Azure Active Directory
  • Azure Active Directory provides a single, automated, auditable process for adding and deactivating users, and is often used to access Microsoft 365 products.
  • Users use their existing company-issued credentials, identity provider (IdP), single sign-on (SSO) provider, and Active Directory to access Tracker.
  • Users are authenticated by their company system before they access Tracker. The Tracker start page redirects users to their company-managed sign-in page where they sign in to Tracker with their company-issued credentials, which are authenticated by the company’s identity or SSO provider.
SAML
  • Security Assertion Markup Language (SAML) is an open standard, XML-based markup language, commonly used to implement single sign-on. SAML supports many modern identity provider (IdP) solutions.
  • When SAML authentication is enabled, company users sign in to Tracker by using their company’s sign-in page and their SSO credentials, bypassing the classic Tracker sign-in.
  • The company’s identity provider manages user names and passwords.
See SAML | Overview for more information.

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