Manage duplicate line item audit

Our AI-powered audit helps you identify potential duplicate line items in your invoices. When the system detects a potential duplicate, the audit will appear in the Audits & Warnings section of the invoice. To differentiate AI-powered audits, there will be a sparkle icon next to them.

Reviewing non-compliant fee audits

  • To view details for fee lines flagged duplicate, select the audit item itself or scroll down on the invoice to see the flagged line(s).
  • If your duplicate line item audit is configured as a Red Flag, you must resolve it before you can continue the invoice approval process. You can't proceed with approval until the audit is addressed.
  • If the audit is configured as a Warning, it will still alert you, but you don't need to to take action on the audit to continue.
  • Select
    View
    next to the audit to see the details of the potentially duplicated line items.
  • In the
    AI Insights
    section on the top of the dialog box, you can view the reasoning behind our AI model flagging these specific line items. This helps you understand why the item was identified as a potential duplicate.
  • In the right side, next to the fee line item narrative, you'll find an ellipsis button, where you can either adjust or reject the line.
  • You can provide feedback on the performance of the model by answering the question
    Are these duplicates?
    on the pop up.
  • Select
    Apply
    to continue working on your invoice.

See adjustments in the Fees table

  • If you scroll down to the Fees table, any adjustments made to flagged fee line items will be reflected automatically.

Clearing audits from the Fees table

  • You can also clear audits directly from the Fees table. Creating a fee line-item adjustment with the reason
    Fee - Duplicate entry
    will automatically clear the audit.

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