Tracking the Status of an Invoice
Find the List of Approvers for a Specific Invoice
The Invoice Profile displays the list of approvers for the invoice.
- From either the Invoice Review page or from theInvoicestab within a matter, click the invoice number. The Inv. Profile tab opens.
- UnderApprovers & Approval History, you can view approvers, and if the invoice is pending, you can add additional reviewers by clicking the add additional approver link.
Determine the Current Approval Status
If the invoice appears on the Invoice Review page, it has not yet been finally approved.
- From either the Pending Invoices page or theInvoicestab of the open matter, click the invoice number to display the invoice profile.
- Scroll down toApprovers & Approval Historyto see the status of the invoices with each approver.
Identify Pending Invoices for All Users
You can generate a Stuck Invoices report to determine which users have outstanding invoices to approve.
- ClickReports>Reports listin the left navigation.
- UnderSpending Reports, clickStuck Invoices.
- Select the criteria for the report, and then clickRun Reportto see the report in your browser window, or clickExport CSVto create a spreadsheet with the report data.