Synchronization of Profile Information

Legal Tracker has a unique architecture with respect to firm and user information. When you edit profile information, you are changing only your firm's own database, which is separate from any company's database. When clients use Tracker to work with firms, Tracker "points" the client's database to your firm database.
The simplest way to understand the architecture is to think of each firm as having its own database that contains:
  • The firm profile (designates Lead and Backup System Administrators)
  • Office profile(s) (designates Office System Administrators and Backup Office System Administrators)
  • User profiles
Any changes you make to the firm profile, office profile, user profile, and user preferences will be visible to all your clients. The same is true if you create new users, or a user updates their profile information. If your firm is in a specific client's database, the client will have access to the updated information.
When you make updates, your firm's profile information is then automatically updated in the Tracker Worldwide Directory of Firms. Even if your firm is not connected to a company in Tracker, prospective clients can search for and find your information using the Tracker Worldwide Directory of Firms.