Tracker Coordinators can assign and manage delegates for company users, enabling uninterrupted workflow during user absences by adjusting delegate permissions in user profiles for Matter Access, Invoice Approval, and Financial Review.
If you're a Tracker Coordinator, you can manage company user delegates, ensuring work continues when a user isn't available to complete required tasks.
note
This feature doesn't change the ability for individual users to manage their own delegates. It gives the Tracker Coordinator the ability to also manage them.
You'll need to be a Tracker Coordinator to complete these steps.
On the side navigation pane, select
Users
User list
.
Select
Edit
in the Admin Profile column for the user you want to edit. Alternatively, you can select the user's name, then select
Edit admin profile
.
Go to the
Delegates
section, then select
Select
for a delegate.
Select
Select
for the person who will be the delegate.
Set your preferences for the following:
Matter Access
Invoice Approval
Financial Review
note
Matter Access defaults to
Matter Admin
.
If you select
No Access
for the Matter Access and both Invoice Approval and Financial Review are set to
No
, you'll get an error when you select
Save & close
. The delegate needs to have access to 1 of the 3 options.
Select
Save & close
when you're done.
To view the history of the change for a user, select the ellipsis on the toolbar then select