Adding a Custom Matter Field
You can customize your Tracker screen by adding, editing, and deleting values for custom fields. The new matter field you create will appear in the drop-down lists. Fields marked with a red asterisk are required.
Adding a Value to the drop-down
- SelectSettingsin the left navigation.
- UnderMatters Setup, clickMatter Fields & Help Files.
- Scroll down to theCustom Field Informationsection and clickEdit valuesfor the custom field that you want to edit. The screen will show the existing values in the drop-down list.
- On the top toolbar, clickNew Value.
- Enter the name of the value in theValuebox.
- On the toolbar, selectSave & close.
Adding Multiple Values to a drop-down
Follow the instructions to add multiple values at one time:
- SelectSettingsin the left navigation.
- UnderMatters Setup, clickMatter Fields & Help Files.
- Scroll down to theCustom Field Informationsection and clickEdit valuesfor the custom field that you want to edit. The screen will show the existing values in the drop-down list.
- On the top toolbar, clickNew Multiple Values.The screen will show the existing values in the drop-down list.
- In the box, enter a value, then press Enter. Repeat this step until you have entered all the values that you want. The following example is correct:Northwest RegionNortheast RegionSouth RegionWest RegionBut the following is not correct:Northwest Region, Northeast Region, South Region, West Region
- On the toolbar, selectSave & close.
Edit a Value in the drop-down
To edit an existing value, do the following:
- SelectSettingsin the left navigation.
- UnderMatters Setup, clickMatter Fields & Help Files.
- Scroll down to theCustom Field Informationsection and clickEdit valuesfor the custom field that you want to edit. The screen will show the existing values in the drop-down list.
- Click the value that you want to edit.
- Edit the name of the value in theNamebox, and then on the top toolbar, clickSave & Close.
note
Editing a value updates existing matters. If you edit a value in the customizable matter profile field drop-down list, it will automatically change the value in the matters that have already been created.To prevent the update of existing matters, create a new value instead of editing an exising value.
Delete a Value in a drop-down
note
You can only deactivate values in lists. You cannot delete the values from Tracker.
- In the upper right corner of Tracker, clickSetup.
- UnderMatters Setup, clickAll Matter Fields & Help Files.
- In theCustom Field Informationsection, clickEdit valuesfor the custom field that you want to edit. The screen will show the existing values in the drop-down list.
- Click the value that you want to delete.
- Click theActivecheck box to clear it, and then on the top toolbar, clickSave & close.
note
Deactivating a value does not update existing matters. If you deactivate a value in the customizable matter profile field drop-down list, it will not automatically remove the value in the matters that have already been created. To change the value in the matters that have already been created, go into the matter and edit the selection once the drop-down list has been modified.