You can customize your Tracker screen by adding, editing, and deleting values for custom fields. The new matter field you create will appear in the drop-down lists. Fields marked with a red asterisk are required.
Adding a Value to the drop-down
Select
Settings
in the left navigation.
Under
Matters Setup
, click
Matter Fields & Help Files
.
Scroll down to the
Custom Field Information
section and click
Edit values
for the custom field that you want to edit. The screen will show the existing values in the drop-down list.
On the top toolbar, click
New Value.
Enter the name of the value in the
Value
box.
On the toolbar, select
Save & close
.
Adding Multiple Values to a drop-down
Follow the instructions to add multiple values at one time:
Select
Settings
in the left navigation.
Under
Matters Setup
, click
Matter Fields & Help Files
.
Scroll down to the
Custom Field Information
section and click
Edit values
for the custom field that you want to edit. The screen will show the existing values in the drop-down list.
On the top toolbar, click
New Multiple Values.
The screen will show the existing values in the drop-down list.
In the box, enter a value, then press Enter. Repeat this step until you have entered all the values that you want. The following example is correct:
Northwest Region
Northeast Region
South Region
West Region
But the following is not correct:Northwest Region, Northeast Region, South Region, West Region
On the toolbar, select
Save & close
.
Edit a Value in the drop-down
To edit an existing value, do the following:
Select
Settings
in the left navigation.
Under
Matters Setup
, click
Matter Fields & Help Files
.
Scroll down to the
Custom Field Information
section and click
Edit values
for the custom field that you want to edit. The screen will show the existing values in the drop-down list.
Click the value that you want to edit.
Edit the name of the value in the
Name
box, and then on the top toolbar, click
Save & Close
.
note
Editing a value updates existing matters. If you edit a value in the customizable matter profile field drop-down list, it will automatically change the value in the matters that have already been created.To prevent the update of existing matters, create a new value instead of editing an exising value.
Delete a Value in a drop-down
note
You can only deactivate values in lists. You cannot delete the values from Tracker.
In the upper right corner of Tracker, click
Setup
.
Under
Matters Setup
, click
All Matter Fields & Help Files
.
In the
Custom Field Information
section, click
Edit values
for the custom field that you want to edit. The screen will show the existing values in the drop-down list.
Click the value that you want to delete.
Click the
Active
check box to clear it, and then on the top toolbar, click
Save & close
.
note
Deactivating a value does not update existing matters. If you deactivate a value in the customizable matter profile field drop-down list, it will not automatically remove the value in the matters that have already been created. To change the value in the matters that have already been created, go into the matter and edit the selection once the drop-down list has been modified.