Skip to main content
Closing a Matter
Search
Search Legal Tracker Help and Support.

This article applies to:

  • Product: Legal Tracker
  • Subject: Matter
  • Audiences: Company

Reopening a Closed Matter

note
Required role:
Only a company matter administrator or company system administrator can reopen a matter.
  1. Select
    Matters
    >
     Matter list
     in the left navigation.
  2. From the Matter List, select
    All Closed Matters I Can Access
     from the drop-down menu.
  3. Click the name of the relevant matter to open the matter profile.
  4. On the toolbar, click
    Reopen
    .
note
Matter closing information is preserved.When you reopen a matter, the data that was saved in the Close Matter form is preserved so that when the matter is closed again, the fields are already completed. The only data that is discarded (and must be entered again) is the resolution date. For more information about these fields, see The Close Matter form.

Alerts and messages for a reopened matter

Alerts are displayed again when a matter is reopened, but email messages are not re-sent.
Company and law firm
New matter email messages are not sent to matter participants.
If status reports were previously required, they are displayed as overdue, based on the standard schedule of 30 days for monthly reports and 90 days for quarterly reports. This forces an update on the status of a reopened matter.
Company only
Any pending budget requirements (budget due or budget approval) display an alert.
Any document requests for review display an alert.
Firm only
Any incomplete required matter profile fields display an alert.
Any pending budget requirements (budget due or acknowledgment due) display an alert.

Related Content