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User access status and email notifications in Multi-Level Approvals (MLA)

Notification schedule:
  • Users and administrators will receive notifications 10 days before a user’s access is set to expire for any division and approval area.
  • They will also receive additional reminders 5 days and 1 day before access expires.
Receiving email notifications:
  • Active users:
    • A user will receive email notifications if they have active access in at least one division and approval area, or if no expiration dates are set.
    • If dates are set, the user's access will be valid from the start date until the expiration date.
  • Expired users:
  • If a user's access expires or it is not active, they will not receive notifications about their activities.
  • Users with expired access cannot create, approve, or reject requests but the data is retained for audit purposes.

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