System Messages
The
System Messages
tab displays any hold or informational messages in conjunction with the invoice.System Message | Description |
|---|---|
Hold | This message type indicates a validation error that needs to be cleared before an invoice can move to the next processing step. |
Informational | This message type indicates less critical notifications of which the user should be made aware. |
There are two labels with total counts of system messages. You need this information for understanding how many hold/info messages you have in the grid. The total count of hold messages can be used to calculate what page to navigate to when searching for the start of the info messages in instances when many messages have been returned.
Total count of hold messages | Description |
|---|---|
Total Hold Messages | Total count of hold messages in the grid. |
Total Info Messages | Total count of information in the grid. |

The system messages are grouped by message type: Hold or Informational. Click on the next page to see more messages or change the page size.

When referencing an item within the Message Type group, a link directs to the appropriate item for the selected system message. Clicking this link opens the
Edit Detail
pop-up for the line item.
In the
Edit
Detail pop-up, clicking Show Hold/Info Messages
will display system message summaries. Clicking X
closes the pop-up and redirects back to the System Messages
tab.

Currency Conversion
For clients configured to use Export Management’s standard Currency Conversion functionality, when an invoice is saved (by clicking
Save
), the Commercial Value of each line item detail will be converted from an Original Currency to the Customs (declarable) currency using the exchange rate supplied by ONESOURCE: Global Trade Content.If the Original Customs Currency Code and Header Currency Code are the same or the Original Customs Value is 0, there will be no need to perform the conversion and the system will skip this step.
If no exchange rate can be found, a
Hold
message will generate.
If the found exchange rate is older than 15 days, a warning message will generate.

Content Controls
Detail lines on export shipments can be validated against ONESOURCE Global Trade Content data to check for possible controls that may be applicable for certain HS Classification/Export Country/Export Country combinations. This validation step:
1. Provides more visibility into situations when exported goods may be subject to governmental controls
2. Makes it easier to ensure all appropriate regulatory actions (e.g. utilizing licenses, populating additional declaration filing elements, and/or submitting paperwork, etc.) have been taken in a timely manner
When an export shipment is validated, the system compares the Export and Export Countries on the shipment and the HS Classification of each detail line to the data inside Content’s controls. If the HS Classification/Export Country/Export Country combination matches a potential control, a
Content_Control
Hold Message will appear in the System Messages
tab and the shipment will be placed on hold. One message will display for each HS Number that has control(s), indicating how many controls the HS Number has. For more information about the control(s), click on an HS Number.
Additional information will appear in the expanded text. Clicking the
More Information
link will open another browser tab to ONESOURCE Global Tariffs (Quick Lookup), pre-filtered to the specific Control.

Sorting/Filtering System Messages
Users can sort and filter system messages by clicking column names within the Message Types.

To use the advanced filter options, click
Show/Hide Filter
.
Messages can be grouped by Date, Message, Message Type, Record Type, or Hold Flag.
Applying a Group Condition
To apply a group condition, hover the cursor over a column name, then drag the column name to the group bar. The user can add as many group conditions as needed.

Groups can also be made up of sub-groups. Clicking a group’s expansion arrow on the far left will display all matches within the specified type.


Removing a Group Condition
To remove a group condition, click the
X
to the right of the group condition name.