Search
Search ONESOURCE Global Trade Support Help and Support.

Document Retention

The
Error Reporting
screen contains a link to the
Document Retention
screen. This screen allows you to attach, modify, remove, and manage documents associated with a selected declaration.
After a declaration is selected, all associated validation errors for the declaration will become visible. Click on the
Document Retention
link above the grid to view the documents.
Clicking the
Document Retention
link will open the
Document Retention
screen. The
Identifier
field will default to the selected declaration number.
To attach a document:
  1. Select a document type from the
    Document Type
    drop-down. The types of documents available are client-specific and set up during implementation.
  2. Select a document access type from the
    Doc Access Type
    drop-down. Documents can either be classified as private (only visible to the user) or public (visible to all users within the client’s system). The default setting is private but can be configured to default to public during implementation or through a request to Support.
  3. After a Document Type has been selected, click the
    Choose File
    button and choose a file to attach to the declaration.
  4. Enter a note in the
    Memo
    field. This step is mandatory and cannot be omitted.
  5. After these three fields have been completed, click
    Attach Document
    .
    The file will then appear in the grid below.
  6. Attach any other documents as needed using the steps above.
  7. Once finished, close the
    Document Retention
    screen by clicking the “X” on the top right of the pop-up.