FTA Certificates and Letters - Responding To Customer Requests
There are two ways to access the
FTA Certificates and Letters
screen:- ChooseFTA Certificates and Lettersfrom theFTAmenu.
- Open theCustomer Request Management Screenand open theRequest Detailstab. Click eitherGenerate Non-Qualifying LetterorGenerate Certificate.
Upon landing on the
FTA Certificates and Letters
screen from the Request Detail
tab, the system will automatically populate the following on the screen:- The Free Trade Agreement
- The Document Type selected for generation
- The Document Name (which will be the name of the request)
- The Certificate Blanket Period
The
Product Information
tab will contain all products eligible for either the Qualifying or Non-Qualifying certificate.The
Documents
tab will contain company information from the customer request.