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This article applies to:

  • Product: ONESOURCE Global Trade
  • Sub-Product: Free trade agreements

FTA Certificates and Letters - Voiding Certificates

If a successfully generated certificate or document needs to be voided:
  1. Open the certificate or document in the
    FTA Certificates and Letters
     scree.
  2. Navigate to the
    Header Information
     tab.
  3. At the top right corner of the tab, click
    Void
     to open the
    Void Criteria
     pop-up.
  4. Choose a
    Void Reason Code
     from the drop-down.
  5. Enter a
    Void Explanation
     if needed. Void reasons include:
Void reason
Description
COMPL
Non-Compliance
SUPLR
Supplier Issue
DATA
Data Entry Error
XSUPL
Changed Sourcing
To void the document, click
Void
.
To drop changes and return to the Header Information tab, click
Cancel
 or
X
.
If
Void
 was clicked, a separate pop-up (Confirm Void) will open, requesting confirmation that the document is to be voided.
To void the document, click
OK
.
To drop changes and return to the
Void Criteria
 pop-up, click
Cancel
 or
X
.
After
OK
 is clicked, the screen will redirect to the
Header Information
 tab.
The document status will now display as
VOID
 rather than printed. The Void Reason Code and Void Explanation will display at the top of the
Header Information
 tab.

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