Search
Search ONESOURCE Global Trade Support Help and Support.

FTA: Supplier Portal Plus (SPP) - Reviewing the Documentation

To open a document:
  1. Choose a document from the grid.
  2. Click the linked name.
  3. Review for accuracy and completeness.
The grid can be expanded to show further detail by clicking the arrow icon on the far left. Clicking the arrow will display the full details of every product included in the submitted document.
In the expanded view, you can review more detailed supplier information for every product included in the solicitation response.
Validation capabilities (on the far right) allow the system to run user-defined validations against the provided information. This is useful for quickly determining if the supplier changed any of the sent information from the solicitation (e.g. HS Number, Country of Origin, etc.). Some of these changes may be cause for rejection.

Accepting Documentation After Review

You can accept the supplier’s submitted information, assuming the information is accurate and complete after review.
To accept a document:
  1. Choose a document inside the Documents tab of the
    Solicitation Management
    screen.
  2. Click
    Accept
    on the far right. The
    Accept Document
    confirmation pop-up appears on the screen.
  3. Click
    Accept
    to confirm or
    Cancel
    to return to the
    Solicitation Management
    screen. If the agreement requires producer information, confirm the producer the supplier selected. If the producer information is changed, it will not change the information certificate in the system. However, the updated information will be stored for future use when the product is added to a customer certificate.
  4. After you click
    Accept
    , the
    Accept
    and
    Reject
    buttons are no longer available for the record and the
    Status
    column will change to
    Accepted
    .
For Bills of Material (BOMs) where the approved product is a BOM component, the system will update the Certificate of Origin status in the BOM to show that an approved Certificate of Origin is on file for the product.
After a certificate is accepted, it will be stored in both the product record in ONESOURCE Global Classification and the
FTA Product Records
screen.
For more information on how to locate and retrieve Certificates of Origin, please refer to the
FTA Product Records
section of this help.

Voiding All Product Records on a Solicitation

In some instances, all product records created from a given solicitation should be voided. Should this occur, you have the option to open the solicitation and void all product records at the same time.
This feature should only be used after you have confirmed all product records in the solicitation should be voided. This action cannot be reversed.
To void all product records:
  1. Open a solicitation.
  2. Once in the
    Solicitation Management
    screen, open the
    Documents
    tab.
  3. Confirm that all the product records in the solicitation need to be voided.
  4. Click
    Void All Product Records
    to open the
    Confirm Void All confirmation
    pop-up.
To confirm the voiding of records, click
OK
.
To cancel and drop any potential changes, click
Cancel
or
X
.

Rejecting Information Submitted by the Supplier

If the information the supplier submitted is unacceptable, a rejection message can be sent to the supplier. This message will notify the supplier that the information was rejected, along with a cause for the rejection.
To reject a document:
  1. Choose a document inside the
    Documents
    tab of the
    Solicitation Management
    screen.
  2. Click
    Reject
    on the far right to open the
    Reject Document
    confirmation pop-up.
  3. In the text box, enter a reason for the rejection.
  4. Click
    Reject
    . The message will then be sent to the supplier via a notification e-mail.
The document will no longer appear in the
Documents
tab of the
Solicitation Management
screen. However, the rejection message will appear on the
Supplier Dashboard
for both the requestor and the supplier.
The rejection message will also appear in the
Comments
section on the
Solicitation Administration
screen as well as updating the status of the solicitation to
Rejected
.

Related Content