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Multi-Level Approvals (MLA)

New filtering and customization features

What it is
We added
Filter
options and
Manage Columns
features to the MLA platform. You can now apply filters to refine grid information and customize column displays to show only necessary data. New fields provide additional details on requests.
Benefit to you
Use
Filter
to organize approval data efficiently. Customize your view with
Manage Columns
to focus on relevant information. Access new fields for comprehensive insights into pending approvals.

Approval request creation with new control options

What it is
We have made a number of updates to the process of creating approval requests within the MLA tool, which are listed below:
  1. Ability to withdraw an approval – users will be able to withdraw and approval they completed, if needed, before the workflow moves onto the next approval step, allowing for more control over the decision making process for approvals.
  2. Expected Approval Date
    and
    Urgent
    flag - these two additional fields have been added to the request header to allow requesters to more adequately flag urgent requests for more effective prioritision.
Benefit to you
These updates enhance the overall request review process, as well as provide better prioritisation in order to review more urgent requests first

Improved request tracking with updated grid

What it is
Updates were made to the
All requests
tab on the MLA screen to allow users to filter data in order to to refine grid information and customize column displays to show only necessary data.
Benefit to you
Filtering capabilities provide an easier way to get to the requests that are important to you to track relevant requests

User management capabilities for access control

What it is
The users tab within the MLA screen was enhanced to allow addition and editing of user information as well as adding in start and expiration date for users, if needed. The start and expiration dates are non-required fields, but help to manage and expire users from having access to the MLA screens as needed
Benefit to you
This feature grants MLA Admins full control of the MLA user matrix to keep the correct user list in place for requests and approvals

Group email notifications for improved request visibility

What it is
The ability to add in “group” emails has been added into the MLA screen to enable email notifications for that specific email distribution list. Admins can leverage the “Is notification group” field to identify groups, and once setup that group email will receive the standard email notifications on requests status
Benefit to you
The feature enhancement allows for greater visibility within an organization on the status of requests that are relevant to a particular business unit.