: Starting this release new users will be prompted to verify their emails on first access. This is an extended security feature being implemented to prevent mistakes and usage of invalid emails.
Benefit to you
: This change helps protect your account from the moment you join the platform, preventing unauthorized access and account takeovers by ensuring only real users with genuine email addresses can gain entry.
Integration files retention for easier support
What it is
: Starting this release, a copy of your processed inbound / outbound data integration files send and received via SFTP are available for our customer support and professional services teams for up to 180 days, supporting troubleshooting and audit needs.
Benefits to you
: Our customer support and professional services teams can now quickly access the files exchanged over SFTP. We can investigate issues with up to 180 days of file retention, supporting auditing purposes. This means faster resolutions and less back-and-forth.