Resetting User/Business Partner/Supplier Passwords
To reset User/Business Partner/Supplier passwords, navigate to the user’s profile. For a business partner/supplier’s password, their
User Profile
is accessible through their Company Profile
under the Users
tab.From their user’s profile, their password can be reset by clicking on the
Reset User Password (automatic reset)
link. The user will then receive an automated email advising them their password has been reset, and providing a temporary password for login. Upon login, they will be required to change the password.Users can reset their own Password by opening the
User Profile
screen under the Maintenance
menu. Users who entered an incorrect password/cannot remember their current password can reset their password from the Login
screen.If an incorrect password is entered, the screen will provide a link/prompt for the user:
Need help logging in?
. Click this link to open a Reset my password
screen.
Clicking
Need help logging in?
will open a screen where the username and e-mail can be entered to e-mail a temporary password to login into the system. The user will then be prompted to change his/her password.
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