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Supply Chain Compliance (SCC)
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This article applies to:

  • Product: ONESOURCE Global Trade
  • Sub-Product: Supply chain compliance

Updating Company Profiles

The
Company Profile
 screen is located within the
Administration
 menu and contains four tabs:
  • Company Data
  • Settings
  • Organizational Structure
  • Business Units
Values for custom vulnerability scores and pass/fail thresholds and question weights are stored in
Settings
. Make any necessary changes and click
Save
 in the upper left corner.
Company Data Tab
Company data
Description
Default Email
The email address displayed in the
From
 line on any outgoing emails is set by default toSCC@thomsonreuters.com. This default sender address will appear grayed out, indicating that you can’t change it directly. This ensures that the domain sending the email matches the domain shown on the email subject line, reducing the risk of emails being blocked or marked as spam, and provides a heightened level of security.
Display Name
The display name is the name that appears in the From line of outgoing emails, alongside the default email address (SCC@thomsonreuters.com). Configuring a display name allows you to customize the sender’s name that recipients see, making the email appear more recognizable and trustworthy. If you are using the
ReplyTo Email
 field, you may choose to have that email address also as the
Display Name
 for consistency – however this is optional. To enter or change a
Display Name
, select the drop-down menu under
Default Email
 and select
Enter Different Address
. A field will open next to
Display Name
. Enter the desired email address in the
Display Name
 field and select
Save
. A confirmation message will appear on the screen.
Reply to Email
You can configure a
ReplyTo email
 address to show in addition to the
Default Email
 that is shown on the
From
 line when the recipient selects
Reply All
 to an email they have received. This allows the email to display a recognizable company name in addition to the Thomson Reuters email address, enhancing both security and recognition. It also provides an email address that the recipient can reply to, if needed, that will go directly to the appropriate company point of contact. Selecting
Reply All
 will show the
Reply To
 email address along with the
Default Email
.
ReplyTo Email
 must be configured by Thomson Reuters. This can be done during implementation, or if after go-live, by Professional Services or Support.
Auto Send Corrective Action
If enabled, Corrective Actions will be sent automatically from the system when a partner fully completes a Questionnaire and one or more answered questions trigger Corrective Action.
important
Corrective Actions sent in this manner will not allow for edits to the sent Corrective Action, or the ability to review partner answers prior to Corrective Action being sent out. Additional options can be found under
Corrective Action Report
.
Show Corrective Action Rating to Supplier
If enabled, business partners/suppliers will be able to view the rating they received from their response to their Corrective Action on the
View Corrective Actions
 screen. The rating is either
Approved, Pending, or Failed
.
important
If this is enabled, the Corrective Action Approval Rating will be visible for all business partners.
Corrective Action Due Date
All Corrective Actions (CAs) sent using the
Auto Send
 feature will be automatically sent 48 hours after the Questionnaire is fully complete. The number entered in this field will determine the
Due Date
 for all Corrective Actions.
Example: If 30 is entered, the Due Date is 30 days after the Corrective Action is sent.
Corrective Action Reminder Date
The number entered in this field will determine the one-time
Reminder Date
 for all Corrective Actions sent via the Auto Send feature.
Example: If
10
 is entered, the Reminder Date is 10 days after the Corrective Action is sent. Reminder Dates should be scheduled prior to the Due Date.
Enable Periodic Reminders
If enabled, allows user to set periodic reminders in intervals (e.g. every 10 days) until the supplier completes a Questionnaire. Specific interval periods are set on the
Send Questionnaire
 screen and can be further managed/edited from the Questionnaire
View Status
 screen.

Settings Tab

The
Settings
 tab gives the user the ability to customize Answer Vulnerability and/or Pass/Fail thresholds per program, as well as setup custom Question Weighting values. When customizing the Answer Vulnerability, a separate tab exists for each risk program the user subscribes to (e.g. CTPAT, AEO, PIP, etc.).
The
Importer
 tab provides a default scoring if a Questionnaire is sent out without being affiliated to a specific program. A Questionnaire affiliated with a specific program uses the saved values for that program when being scored.
Sections
Description
Custom Vulnerability Settings
This configurable vulnerability scale determines the values to be assigned to individual answers that have corresponding vulnerability selections. The scale can be set to a numerical value of the user’s choice (e.g. 1-5, 0-100, 0-10, etc.)
Custom Pass/Fail Settings
Sets mark for Pass/Marginal/Fail threshold values for an overall Questionnaire score. Results will appear on the
Dashboard
.
Tab
Description
Question Weight Settings
This tab provides five (5) weight levels, from Low to High, where the user can assign a numerical value for scoring purposes. By default, all question weights are set to “1”, so each question is equally weighted. The user can modify these settings.
The
Weight
 drop-down on the
Create/Edit Question
 screen is used for attributing a weight to each specific question on a Questionnaire. The value/score assigned to a specific question will use an algorithm that takes into consideration the vulnerability score as well as the weight value assigned to that same question.

Business Units Tab

The
Business Units
 tab allows the user to store business units for the purpose of affiliating business partners/suppliers to specific business units of the company.
To add a new business unit.
  1. Click
    Add New
     to open the
    Business Units
     pop-up.
  2. Enter all information for the new business unit.
  3. Click
    Save
    .
To edit an existing business unit.
  1. Hover the cursor over the arrow to the left of a business unit name.
  2. Click
    Edit
     to open the
    Business Units
     pop-up with all existing information on the business unit prepopulated.
  3. Make any necessary changes, and then click
    Update
    .
To delete an existing business unit.
  1. Click the arrow to the left of a business unit name.
  2. Click
    Delete
     to open a confirmation pop-up.
  3. Click
    OK
     to delete the business unit. Once
    OK
     is clicked, the business unit will be removed from the grid and no longer appear.
Mass upload of business units and partner/supplier affiliation can be accomplished via spreadsheet upload during implementation. Once in production, assistance with this process can be obtained by contacting Support.
For instructions on how to affiliate a business partner with one or more business units, please see the Managing Company Partners section of this User Guide.

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