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User Data Management

Extend the expiration date of data currently restored

For DPS
1. In the
DPS Management
 screen, select
Extend access
 on the onscreen extension notification.
2. Fill out the
Request an Expiration Date Extension
 information.
3. Enter a reason for extension.
4. Select
Request extension
.
After submitting your request, you will receive an email and a notification on the
DPS Management
 screen once it's approved. You'll then see the updated expiration date for your restored data.
For Global Classification
1. In the
All Products Changelog
 screen, select
Extend access
 on the onscreen extension notification.
2. Fill out the
Request an Expiration Date Extension
 information.
3. Enter a reason for extension.
4. Select
Request extension
.
After submitting your request, you will receive an email and a notification on the
All Products Changelog
 screen once it's approved. You'll then see the updated expiration date for your restored data.
For FTA
1. In the
FTA Audit Log
 screen, select
Extend access
 on the onscreen extension notification.
2. Fill out the
Request an Expiration Date Extension
 information.
3. Enter a reason for extension.
4. Select
Request extension
.
After submitting your request, you will receive an email and a notification on the
FTA Audit Log
 screen once it's approved. You'll then see the updated expiration date for your restored data.

This article applies to:

  • Product: ONESOURCE Global Trade
  • Sub-Product: Cross-platform tools