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User Data Management

Retrieve archived data

For DPS
To access archived data from a period before the dates displayed as available.
1. In the main screen, select
DPS Management
.
2. Select the option
Request Access
 on the top of the
DPS Management
 screen.
3. Fill out the
Archive Access Request
.
  • Select the desired period from the dropdown.
  • Provide a brief and relevant reason in the
    Reason for request*
     field.
note
Both steps are mandatory.
4. Select
Request access
 on the bottom of the screen.
You will receive an email notification as well as on the
DPS Management
 screen when the request is approved. You will also be able to view these records in your
DPS Management
 search results.
For Global Classification
  1. In the Global Classification menu, select
    All Products Changelog
    .
  2. Select the option
    Access older records
     at the top of the screen.
  3. Fill out the
    Archive Access Request
    .
  • Choose the desired period from the dropdown.
  • Provide a brief and relevant reason in the
    Reason for request*
     field.
note
Both steps are mandatory.
4. Select
Request access
 on the bottom of the screen.
On the
Products Changelog
 screen, you will receive a notification as well as an email when your request is approved.
For FTA
  1. In the FTA menu, select
    FTA Audit Log
    .
  2. Select the option
    Access older records
     at the top of the screen.
  3. Fill out the
    Archive Access Request
    .
  • Choose the desired period from the dropdown.
  • Provide a brief and relevant reason in the
    Reason for request*
     field.
note
Both steps are mandatory.
4. Select
Request access
 on the bottom of the screen.
On the
FTA Audit Log
 screen, you will receive a notification as well as an email when your request is approved.

This article applies to:

  • Product: ONESOURCE Global Trade
  • Sub-Product: Cross-platform tools