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User Data Management

Require additional years for data restoration

For DPS
At times, you may require additional years to be restored into the application, beyond those already requested.
1. Go to the
DPS Management
 screen and select
Access older records
 on the top of the screen.
2. Fill out the
Archive access request information
.
  • Select the desired period from the dropdown.
  • Provide a brief and relevant reason in the
    Reason for request*
     field.
note
Both steps are mandatory.
3. Select
Require access
.
Once submitted, you will receive a notification on the
DPS Management
 screen as well as an email when your request is approved. The additional records will then be accessible in your
DPS Management
 search results.
For Global Classification
  1. Go to the
    All Products Changelog
     screen and select
    Access older records
     on the top of the screen.
  2. Fill out the
    Archive Access Request
     information.
  • Choose the desired period from the dropdown.
  • Provide a brief and relevant reason in the
    Reason for request*
     field.
note
Both steps are mandatory.
3. Select
Require access
.
Once submitted, you will receive a notification on the
Products Changelog
 screen and an email notification when your request is approved.
For FTA
  1. Go to the
    FTA Audit Log
     screen and select
    Access older records
     on the top of the screen.
  2. Fill out the
    Archive Access Request
     information.
  • Choose the desired period from the dropdown.
  • Provide a brief and relevant reason in the
    Reason for request*
     field.
note
Both steps are mandatory.
3. Select
Require access
 on the bottom of the screen.
Once submitted, you will receive a notification on the
FTA Audit Log
 screen as well as an email notification when your request is approved.

This article applies to:

  • Product: ONESOURCE Global Trade
  • Sub-Product: Cross-platform tools