Error: The field “TaxpayerDaytimePhoneNum” with value '0', data is missing

Error message

Validation failed on: Form: IRSPayment\[1]\[@documentId\='IRSPayment] TaxpayerDaytimePhoneNum\[1] Requirement: Taxpayer's Daytime Phone Number Requirement: Used for a phone no. - 10 digits Error: The field 'TaxpayerDaytimePhoneNum' with value '0', data is missing. Element Name: TaxpayerDaytimePhoneNum XPath: //IRSPayment\[@documentId\='IRSPayment']/TaxpayerDaytimePhoneNum\[1] XML Fragment: 0 Field Key: 1,166,9,0,0,0,0,0,0 Error Code: 80004005 Error Reason: '0' violates pattern constraint of '\[0-9]{10}'. The element '{http://www.irs.gov/efile}TaxpayerDaytimePhoneNum' with value '0' failed to parse

Solution

Go to
Organizer
General Information
Basic Return Information
Taxpayer Information
.
Enter a 10-digit home phone number in the
Home Phone
field.
Set the
Preferred Taxpayer Contact Number
option to
HOME
. It can't be a cell phone.