IND-116-01 e-file error

Error message

Each dependent in DependentDetail on the return with EligibleForChildTaxCreditInd checked needs to be under the age of 17. You may be eligible to claim the Credit for other dependents if you meet the requirements for the credit.

Solution

Go to the
Organizer
, then
General Information
.
Select
Dependents
, then
Dependent Input
.
note
If you used the
Columnar Dependents Entry
method, select that instead.
Select the dependent causing the rejection.
Double check the
Social Security Number (or ITIN / ATIN)
field and make sure it is correct. If it isn't, correct it.
note
If the number in the field begins with any number between 900 and 999, it is an
ITIN
and therefore not eligible for the credit per Publication 4164.
Do a full recompute, then recreate the e-file.
If the SSN is correct, paper file the return or contact the IRS e-Help Desk at 866-255-0654.

Go to the
Organizer
, then
General Information
.
Select
Dependents
, then
Dependent Input
.
note
If you used the
Columnar Dependents Entry
method, select that instead.
Select the dependent causing the rejection.
Make sure the
Qualifies for Child Tax Credit
and
Qualifies for Additional Dependent Needs
fields are empty.
Do a full recompute, then recreate the e-file.