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IND-181-01 e-file error

You get this error when the taxpayer's return is missing their
Identify protection PIN
or it's incorrect.

Error message

The Primary Taxpayer did not enter a valid Identity Protection Personal Identification Number (IP PIN). Please visit http://www.irs.gov/getanippin for further information and resubmit your return with the correct number.

Solution

  1. Go to
    Organizer
    ,
    General Information
    ,
    Basic Return Information
    , then
    Taxpayer Information
    .
  2. Review any entry in the
    Identify protection PIN
    field, or enter it.
  3. Do a full recompute, then recreate the e-file.
note
If the taxpayer's IP PIN is unknown, the taxpayer can contact the IRS e-file Help Desk at 1-866-255-0654.

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