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IND-996 e-file error

You get this error when the IRS issues a dependent on this return with an
Identity Protection PIN
, but you've entered the wrong PIN in the return.

Error message

The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number. (IND-996).

Solution

  1. Go to
    Organizer
    , then
    General Information
    .
  2. Select
    Dependents
    , then
    Dependent Input
    .
  3. Double check the
    Dependent Identity Protection PIN
    :
    1. If it is wrong, correct it, do a full recompute, then recreate the e-file.
    2. If correct, contact the IRS e-Help desk at 866-255-0654 or paper file the return.

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