R0000-142-01 e-file error
You get this error when the paid tax return preparers don't use a
Preparer Tax Identification Number
(PTIN) when they file a tax return.Error message
If you are a paid tax return preparer, you must use a Preparer Tax Identification Number (PTIN) issued by the Internal Revenue Service (IRS) to identify yourself in the paid preparer section of the tax return. In future years, tax returns may be rejected if an SSN, or any number that is not a valid PTIN, is included in this field. (value, rule R0000-142-01),
Solution
- Go toOrganizer, thenGeneral Information.
- SelectBasic Return Information, thenPaid Preparer Information.
- Make sure thePTINis correct.
- If thePTINis wrong, correct it, do a full recompute, then recreate the e-file.
- If thePTINis correct, contact the IRS e-Help Desk at 866-255-0654.
