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Search Income Tax Express RS Help and Support.

This article applies to:

  • Product: ONESOURCE Income Tax Express RS
  • Return type: 1040 Individual
  • State: Colorado
  • Subject: e-file

Error: Failure to include the driver license/ID

Colorado requires driver's license or state ID information for e-filed returns. You get this diagnostic when the required information is missing or incomplete.

Error message

Colorado Electronic Filing: Failure to include the driver license/ID last four characters, state of issue, and/or date of issue may delay the processing of the return.

Solution

  1. Go to
    Organizer
    General Information
    Basic Return Information
    Taxpayer Information
    .
  2. Enter the
    Driver's license or state issued ID number
    , including the last 4 characters, state of issue, and date of issue.
  3. Do a full recompute, then recreate the e-file.

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