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Error: The field ‘PhoneNum’ with value ‘[CODE]’, data format is not correct

You get this e-file validation error when the required phone number is missing or is not entered as a 10-digit number.

Error message

Validation failed on [FILE_ID]: Form: ReturnHeader Requirement: Used for a phone no. - 10 digits Error: The field 'PhoneNum' with value '[CODE]', data format is not correct. Element Name: PhoneNum XPath: /Return[1]/ReturnHeader[1]/BusinessOfficerGrp[1]/PhoneNum[1] XML Fragment: ****** Field Key: 118,111,2,0,0,0,0,0,0 Error Code: [CODE] Error Reason: '[CODE]' violates pattern constraint of '[0-9]{10}'. The element '{http://www.irs.gov/efile}PhoneNum' with value '[CODE]' failed to parse.

Solution

  1. Go to
    Organizer
    General Information
    Basic Return Information
    Entity Information
    .
  2. Enter a 10-digit phone number in the
    Phone (mandatory)
    field under the address section.
  3. Recompute the return and recreate the e-file.

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