9501 and 9982 e-file errors

Reject Code 9501 Message : Non-Federal return being filed, but missing the federal file
Reject Code 9982 Message : Non-Federal return is missing the Federal Account XML comment, FEDERALACCT or State was being checked in, but we could not find a federal file.
This error is caused when you need to attach the Federal Copy to the state return.

Solution

  1. In
    Organizer
    , go to
    States
    then
    State E-file
    .
  2. Select
    Enable/Create Returns
    .
  3. On the
    Federal Copy
    tab, select an option in column B for
    Federal Copy
    for the state you're getting the error for. Some states limit the Federal Copy options you can choose, so make sure your selection creates a qualified federal file.
    1. If the state is being filed as a single company from a member of a consolidation, select
      Attach a federal XML created in a different locator/binder
      .
  4. Verify that the top consolidated locator's information is entered correctly in column G for
    Federal EIN
    , column H for
    Locator Number
    , and column I for
    Account Number
    .
    1. If the return files as a single company for both federal and state, verify that the current locator's information is entered.
Chat now

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close