Error: Field 'PreparerInformationGrp' is unexpected

Error message

Validation failed on [FILE_ID]:

Form: FormD20[1] PreparerInformationGrp[1]
Requirement: Expecting Underpayment, TotalTaxDue, Overpayment, ZeroBalanceReturnInd
Error: Field 'PreparerInformationGrp' is unexpected

Element Name: PreparerInformationGrp
XPath: /ReturnState[1]/ReturnDataState[1]/FormD20[1]/PreparerInformationGrp[1]
XML Fragment: ******
Field Key: 0,0,0,0,0,0,0,0,0
Error Code: c00ce014
Error Reason: Element '{http://www.irs.gov/efile}PreparerInformationGrp' is unexpected according to content model of parent element '{http://www.irs.gov/efile}FormD20'.
Expecting: {http://www.irs.gov/efile}Underpayment, {http://www.irs.gov/efile}TotalTaxDue, {http://www.irs.gov/efile}Overpayment, {http://www.irs.gov/efile}ZeroBalanceReturnInd.

Solution

Go to
Organizer
States
Common State
General Information
Paid Preparer Information
Preparer Information tab
.
Fill out all columns for the District of Columbia row.
Go to
Tax Forms
States
District of Columbia
D-20-Corporation Franchise Tax Return
D-20, Page 2
.
Enter an amount or NONE on
Line 45
and
Line 46
.
Do a full recompute and recreate the e-file.