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Error: Field 'OfficerID' cannot be empty

This happens when the officer ID is missing from the e-file.

Error message

Form: AuthenticationHeader Requirement: If this is a foreign national and there is no issued SSN, use 888008888 If there is an issued SSN and software understands and requests the officer's identification but the taxpayer chooses not to enter it, use 999009999 Error: OfficerID ActionNeeded: Field 'OfficerID' cannot be empty

Solution

  1. Go to
    Organizer
    ,
    General Information
    ,
    Basic Return Information
    , and select the
    Entity Information
    tab.
  2. Enter the EIN or a reason for it to be missing.
  3. Go to the
    Signing Officer
    section and enter the officer signing information, including their SSN.
  4. Go to
    Organizer
    ,
    States
    ,
    Common State
    ,
    General Information
    ,
    Basic Return Information
    .
  5. Select the
    Signature Information
    tab.
  6. Enter signing information and the signature date in the state row that applies.
  7. Do a full recompute, then recreate the e-file.

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