Search
Search Income Tax Express RS Help and Support.

Error: President information has been defined

This happens because Kentucky requires ‘president’ information be entered.

Error message

Electronic Filing: Please verify whether all set of President information has been defined: Address, SSN and Phone number.

Solution

  1. Go to
    Organizer
    ,
    Income and Deductions
    ,
    Deductions
    ,
    Officers Compensation
    , then
    Individual Officers
    .
  2. Adjust an officer's title to include PRESIDENT. For example, if you've entered CEO, you can update to PRESIDENT/CEO.
  3. Make sure a valid address and SSN has been entered.
  4. Do a full recompute, then recreate the e-file.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close