Search
Search Income Tax Express RS Help and Support.

Delete trapped PDF attachments

Clear PDF attachments that appear in the Organizer's summary but don't show when you try to attach them.
Follow these steps to delete trapped attachments:
  1. Go to
    Organizer
    Federal E-file
    Attachments
    PDF Attachments
    Summary
    .
  2. Select
    Attach PDF
    .
  3. Add any document as a PDF to this return.
  4. Close the
    PDF Attachment
    window.
  5. Select
    Attach PDF
    again to re-open the window.
  6. Delete the PDF you attached and close the window.
  7. Perform a full recompute.
The trapped PDF attachments should now be gone.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close