Skip to main content
Common e-file errors
Search
Search Income Tax Express RS Help and Support.

This article applies to:

  • Product: ONESOURCE Income Tax Express RS
  • Return type: 1120 Corporation,1065 Partnership,1040 Individual,1041 Fiduciary,990 Exempt Organization
  • Subject: e-file

E-file diagnostic: Incomplete signature information

Incomplete Signature Information: There are empty fields for the return's signature information. Please fill out these fields (First name, last name, title, email, signature date).
Navigation: Organizer, select
States
Common State
General Information
Basic Return Information
Signature Information
 tab.
This happens when you haven’t entered the basic signature information details.
Solution
  1. Go to the
    States
    Common State
    General Information
    Basic Return Information
    Signature Information
     tab.
  2. For the
    Georgia
    row, enter the details in Columns
    C
    ,
    D
    ,
    F
    ,
    G
    ,
    K
     and
    L
    .
  3. Do a full Recompute.
  4. Recreate the e-file.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close