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Communication Session Initialization Failed Comm Error Invalid Pointer error

This error appears when opening a locator and the communication session can't be initialized.

Error message

Communication Session Initialization Failed Comm Error Invalid Pointer Unable to create session retrieval Object 10.201.54.89

Solution

  1. Open
    Windows Start
    .
  2. Open
    Control Panel
    .
    1. If Control Panel is in Category View, change
      View by
      to
      Small icons
      or
      Large icons
      .
  3. Open
    Folder Options
    .
    1. Select the
      View
      tab.
    2. Under
      Advanced settings
      , select
      Show hidden files, folders, and drives
      .
    3. Select
      Apply
      , and then select
      OK
      .
    4. Close
      Control Panel
      .
  4. Open
    Windows Start
    .
  5. Open
    Computer
    or
    My Computer
    .
    1. Under
      Hard Disk Drives
      , open
      Local Disk (C:)
      .
    2. Open the
      Users
      folder.
    3. Open the folder for the currently logged-in user.
    4. Open the
      AppData
      folder.
    5. Open the
      Roaming
      folder.
    6. Open the
      TTAPlatform
      folder.
    7. Delete all files in the
      TTAPlatform
      folder.
    8. Close the
      TTAPlatform
      folder.
  6. Open
    Windows Start
    .
  7. Open
    Computer
    or
    My Computer
    .
    1. Under
      Hard Disk Drives
      , open
      Local Disk (C:)
      .
    2. Open the
      Program Files (x86)
      folder.
    3. Open the
      RIA
      folder.
    4. Open the
      RS20YY
      folder, where
      YY
      is the current tax year.
    5. Run
      ConfigureProxy.exe
      .
    6. Select all 3 checkboxes.
    7. Select
      Save
      .
    8. In
      Target IP Address
      , enter
      164.57.157.212
      .
      1. When the success message appears, select
        OK
        , and then select
        EXIT
        .

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