Search
Search Income Tax Express RS Help and Support.

Locator passwords

You can assign a password to a specific locator if needed. Once a password is assigned to the return, it needs to be entered for any activities associated with that return.

Set a password

  1. Select the locator from the
    Returns
    list.
  2. Select
    More
    Set Password
    .
  3. Enter the password in the
    Password
    field.
  4. Re-enter the password in the
    Confirm Password
    field.
  5. Select
    Set Password
    .

Change a password

  1. Select the locator from the
    Returns
    list.
  2. Select
    More
    Change Password
    .
  3. Enter the new password in the
    New Password
    field.
  4. Re-enter the new password in the
    Confirm New Password
    field.
  5. Select
    Change Password
    .

Remove a password

  1. Select the locator from the
    Returns
    list.
  2. Select
    More
    Change Password
    .
  3. Leave the
    New Password
    field blank.
  4. Leave the
    Confirm New Password
    field blank.
  5. Select
    Change Password
    .

Permission requirements

To edit or remove the password, you need to either know the current password, or have administrative permissions. If you don’t have administrative permissions, you will receive a window requesting the password be entered before editing can occur.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close