Search
Search Income Tax (ONESOURCE) Help and Support.

R0000-032 e-file error

You get this error when the Signature Option doesn’t have a valid selection.

Error message

Signature Option: Rule Number: R0000-032 Signature Option must have a value of "Binary Attachment 8453 Signature Document" or "PIN Number".

Solution

  1. In
    Organizer
    Federal E-file
    Signature Authorization
    Signature Option
    , select either
    Form 8879 - Practitioner PIN
    or
    Form 8453 - scanned signature document
    .
  2. If you select
    Form 8453 - scanned signature document
    , attach a PDF of the signed Form 8453.
    1. Go to
      Organizer
      Federal E-file
      Attachments
      PDF Attachments
      Summary screen
      and select
      Add PDF
      .
    2. Use the IRS predefined description
      8453 Signature Document
      .
  3. If you select
    Form 8879 - Practitioner PIN
    , complete the required signing and PIN information.
    1. Go to
      Organizer
      General Information
      Basic Return Information
      Return Information Tab
      . Under
      Signing General Partner or LLC Member Manager
      , enter the
      First Name
      ,
      Last Name
      ,
      Title
      , and
      Date
      .
    2. Go to
      Organizer
      Federal E-file
      Signature Authorization
      . Under
      If "Form 8879 - Practitioner PIN" is Selected
      , select
      General partner of LLC Member
      or
      ERO
      for
      PIN Entered By
      .
    3. Under
      PIN Information
      , select
      Randomly generate general partner or LLC PIN
      and
      Use first 5 numbers of firm EIN as ERO PIN
      , or enter both the
      General partner or LLC member PIN
      and
      ERO PIN
      .
    4. If the diagnostic remains, verify that there are no overrides in the signature area of
      Form 1065, Page 1
      or on
      Form 8879-PE
      .
  4. Run a full recompute and recreate the federal e-file.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close