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X0000-031 e-file error

This occurs when a PDF attached to the return has an improper file name or title that doesn't conform to IRS e-filing guidelines.

Error message

Zip Entry names must conform to the guidelines in Publication 4164.

Solution

  1. Go to
    Organizer
    Federal E-File
    Attachments
    PDF Attachments
    Summary
    .
  2. Select
    Attach PDF
    , and review your PDF attachments against the following e-file requirements:
    • Shorten the attachment name to 23 characters or less.
    • Remove any spaces from the name.
    • Remove any special characters from the name.
  3. Delete and reattach any PDFs whose names you changed.
  4. Do a full recompute, then recreate the e-file.

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