NCFIN-1060 e-file error

Error message

NCFIN-1060: [Financial] Payment contact name and phone number must be provided

Solution

Go to
Organizer
States
Common State
General Information
Bank Information
.
Confirm you've entered the payment contact name and phone number fields.
Go to
Tax Forms
States
North Carolina
D-410P
.
Check Lines
1
and
2
for overrides. Overrides on these fields cause incorrect balance due calculations
Clear the overrides on Lines
1
and
2
.
Confirm the balance due on Line
3
(Total amount due) matches the payment amount entered on the bank information screen.
Do a full recompute and recreate the e-file.
If you still have the diagnostic, go to
Organizer
States
Common State
General Information
Basic Information
Signature Information
.
Make sure the
Name
and
Telephone number
is filled out.
You can pay when you e-file your return or extension. For more information, visit the NC Department of Revenue website.