Error: Field ‘InvestorInformation’ cannot be empty

Error message

Validation failed on [FILE_ID]:

Form: FormIT1140[1][@documentId='FormIT1140] FormDetail[1]/InvestorInformation[1]
Error: InvestorInformation
ActionNeeded: Field 'InvestorInformation' cannot be empty

Element Name: InvestorInformation
XPath: //FormIT1140[@documentId='FormIT1140']/FormDetail[1]/InvestorInformation[1]
XML Fragment:
Field Key: 0,0,0,0,0,0,0,0,0
Error Code: c00ce011
Error Reason: Element '{http://www.irs.gov/efile}InvestorInformation' cannot be empty according to the DTD/Schema.
This error also occurs on Form IT4708 with the same validation message.

Solution 1: Clear the suppress checkbox when no aggregation file is attached

For Form IT1140: Go to
Organizer
States
Ohio
E-file
Attachments
K-1 Aggregation IT-1140
Summary
.
For Form IT4708: Go to
Organizer
States
Ohio
E-file
Attachments
K-1 Aggregation IT-4708
Summary
.
Clear the
Suppress system generated investor information
checkbox.
Do a full recompute, then recreate the e-file.

Solution 2: Attach an investor information aggregation file

For Form IT1140: Go to
Organizer
States
Ohio
E-file
Attachments
K-1 Aggregation IT-1140
Summary
.
For Form IT4708: Go to
Organizer
States
Ohio
E-file
Attachments
K-1 Aggregation IT-4708
Summary
.
Attach the investor information aggregation file.
Don’t use spaces or special characters in the file name.
Verify
Suppress system generated investor information
checkbox is marked.
Do a full recompute, then recreate the e-file.

Solution 3: Add partner information

Go to
Organizer
Partner Information
Partner by Partner Data
.
Add two or more partners and complete their name and address information.
Do a full recompute, then recreate the e-file.

Solution 4: For 1120 corporations—Designate investors

Go to
Organizer
States
Ohio
General Information
Designation of Investors for Forms IT 1140 and IT 4708
.
Mark at least 1 investor as an IT 4708 composite return participating investor.
Go to
Organizer
States
Ohio
Composite Return
General Information
Pass-Through Entity Tax Credit
.
Enter NONE in the
PTE Tax Credit (Override)
field.
Do a full recompute, then recreate the e-file.