X0000-999 e-file error
This rejection occurs when the State of Rhode Island is unable to download your return from the IRS. The issue is a communication problem between the state and federal systems.
Error message
State RI Severity Reject Data Value ALL State Record X0000 Record Name [PHONE][ID] Form Occurrence No 0 Field Seq No 0 Page No 1 Reject Code X0000-999 Rule Number X0000-999 XML Path ALL Error Message Submission not downloaded
Solution
Contact the Rhode Island Division of Taxation directly to resolve this agency rejection. When you call, provide your submission ID so they can locate your return and investigate the download failure.
- Call the Rhode Island Division of Taxation help desk at 401-574-8935.
- Provide your submission ID to help them locate your return.
- Confirm with Rhode Island that the download issue is resolved.
- Resubmit the return after confirmation.
