This article applies to:

3020 e-file error

The state doesn't recognize the taxpayer number submitted with the return.

Taxpayer number not found on the taxpayer database, tax return must be submitted by mail. (3020)

Go to

Organizer
State Franchise Tax
Texas Franchise

.

In the General Information
section, make sure the Taxpayer Number
is correct.

note

If you don't know the number, contact the state at 1-800-442-3453.