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Search Income Tax (ONESOURCE) Help and Support.

This article applies to:

  • Product: ONESOURCE Income Tax
  • Return type: 1065 Partnership,1120 Corporation
  • State: Texas
  • Subject: e-file

Error: The preparer name, email, address, and phone number is required

This happens when preparer information is missing or incomplete.

Error Message

Preparer Information: The preparer name, email address, and phone number is required. Go to Organizer / Common State / General Information / Paid Preparer Information / Preparer Information tab to enter this.

Solution

  1. Go to
    Organizer
    States
    Common State
    General Information
    Paid Preparer Information
    Preparer Information
     tab.
  2. Complete all fields for Texas, including
    Name
    ,
    Email
    ,
    Phone
    .
  3. Do a full recompute, then recreate the e-file.

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