E-file diagnostic: The return indicates an amount due
The return indicates an amount due. Mark one of the options indicating how the payment is to be made.
This happens when the return has an amount due but the payment information is either missing or incomplete.
Solution
- Go to .
- Go toGeneral Information, thenBank Information.
- In theDirect Debittab, populate all the bank information in all relevant columns.
- MarkAuthorization to Debit FundsinColumn Band complete the required bank information.
- Do a full recompute and recreate the e-file.
note
If you don't want to provide payment information, remove the amount in
Column L
, Amount to be Debited
. Then recompute and recreate the e-file.