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This article applies to:

  • Product: ONESOURCE Income Tax
  • Return type: 1120 Corporation
  • State: Alabama,Arizona,California,Idaho,Illinois,Indiana,Kentucky,Maine,Minnesota,Montana,Nebraska,New Jersey,New Mexico,North Carolina,Ohio,Oklahoma,Pennsylvania,South Carolina,Texas,Utah,Virginia,West Virginia
  • Subject: e-file

9500 e-file error

Reject code 9500 "Missing IRS file" occurs when e-filing a 1120 federal extension because both the federal e-file and federal extension e-file are enabled at the same time.

Error message

Federal
Form No
Record Name
Form Occurrence No 0
Field Seq No 0
Page No 0
Reject Code 9500

Message : Missing IRS file

Solution

Both the federal e-file and federal extension can't be enabled at the same time. To resolve this error, ensure correct e-file enablement and recreate the extension e-file.
  1. Go to
    Organizer
    Federal E-file
    Enable
    , and ensure the
    Enable federal e-file
     checkbox is cleared.
  2. Go to
    Organizer
    Federal E-file Extension
    Enable Extension
    , and ensure the
    Enable federal extension e-file
     checkbox is marked.
  3. Do a full recompute, then recreate the e-file.

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