Search
Search Income Tax (ONESOURCE) Help and Support.

Error: Authorized officer's information are required entries for Florida e-file

This happens when signing the officer’s information is missing.

Error Message

Florida e-file: Authorized officer's signing date, first name, last name, and email are required entries for Florida e-file.

Solution

  1. Go to
    Organizer
    ,
    States
    , and
    Common State
    .
  2. Go to
    General Information
    , and select
    Basic Return Information
    .
  3. Select the
    Signature Authorization
    tab.
  4. On the Florida row, make sure you enter the following information:
    1. First name
    2. Last name
    3. E-Mail Address
    4. Phone number
    5. Signature Date
      .
  5. Do a full recompute, then recreate the e-file.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close