Error: Field 'EntityPresidentAdd' cannot be empty

Error message

Validation failed on:
Form: Form720[1] OfficerInformation[1]/EntityPresidentAdd[1]
Description: President of Corporation's address.
LineNumber:
Error: EntityPresidentAdd
ActionNeeded: Field 'EntityPresidentAdd' cannot be empty
Element Name: EntityPresidentAdd
XPath: /ReturnState[1]/ReturnDataState[1]/Form720[1]/OfficerInformation[1]/EntityPresidentAdd[1]
XML Fragment: <EntityPresidentAdd xmlns="http://www.irs.gov/efile"/>
Error Code: c00ce011
Error Reason: Element '{http://www.irs.gov/efile}EntityPresidentAdd' cannot be empty according to the DTD/Schema.

Solution 1: Remove extra Presidents/CEOs

Go to
Organizer
Income and Deductions
Deductions
Officer Compensation
Individual Officers
.
Make sure only 1
President/CEO
is marked for Kentucky.
Do a full recompute, then recreate the e-file.

Solution 2: Add a President/CEO

Go to
Organizer
Income and Deductions
Deductions
Officers' Compensation
Individual Officers
.
If there are no officers listed, select
Add new Officer
.
Verify 1, and only 1, officer has the title of
President/CEO
.
Make sure the
SSN
,
Address
, and
Phone number
are entered for the
President/CEO
.
In the
Select Option to Apply Officer Information
section, select
Federal and Selected States
.
Select
Selected States
then mark the
KY
checkbox.
Do a full recompute, then recreate the e-file.