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Error: Field 'EntityPresidentAdd' cannot be empty

This happens when you either have more than one President/CEO or haven't assigned that title to an officer.

Error Message

Validation failed on: Form: Form720[1] OfficerInformation[1]/EntityPresidentAdd[1] Description: President of Corporation's address. LineNumber: Error: EntityPresidentAdd ActionNeeded: Field 'EntityPresidentAdd' cannot be empty Element Name: EntityPresidentAdd XPath: /ReturnState[1]/ReturnDataState[1]/Form720[1]/OfficerInformation[1]/EntityPresidentAdd[1] XML Fragment: <EntityPresidentAdd xmlns="http://www.irs.gov/efile"/> Error Code: c00ce011 Error Reason: Element '{http://www.irs.gov/efile}EntityPresidentAdd' cannot be empty according to the DTD/Schema.

Solution 1: Remove extra Presidents/CEOs

  1. More than one President/CEO was marked as applicable to Kentucky in
  2. Go to
    Organizer
    Income and Deductions
    Deductions
    Officer Compensation
    Individual Officers
    .
  3. Make sure only one
    President/CEO
    is marked for Kentucky.

Solution 2: Add a President/CEO

  1. Open the TopCon if you're filing a combined Kentucky return.
  2. Go to
    Organizer
    Income and Deductions
    Deductions
    Officer Compensation
    Individual Officers
    Add new Officer
    .
  3. Add a single officer with the
    President/CEO
    title.
  4. Add a
    Social Security Number
    for that officer.

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