Error: The field 'EntityPresidentSSN' with value '0', data is missing

Error Message

Validation failed on:
Form: Form720[1] OfficerInformation[1]/EntityPresidentSSN[1]
Description: President of Corporation's SSN.
LineNumber:
Requirement: Type for Social Security No. - 9 digits
Error: The field 'EntityPresidentSSN' with value '0', data is missing.
Element Name: EntityPresidentSSN
XPath: /ReturnState[1]/ReturnDataState[1]/Form720[1]/OfficerInformation[1]/EntityPresidentSSN[1]
XML Fragment: <EntityPresidentSSN xmlns="http://www.irs.gov/efile">0</EntityPresidentSSN>
Error Code: c00ce169
Error Reason: '0' violates pattern constraint of '[0-9]{9}'.
The element '{http://www.irs.gov/efile}EntityPresidentSSN' with value '0' failed to parse.

Solution 1: Remove extra Presidents/CEOs

More than one President/CEO was marked as applicable to Kentucky in
Go to
Organizer
Income and Deductions
Deductions
Officer Compensation
Individual Officers
.
Make sure only one President/CEO is marked for Kentucky.

Solution 2: Add a President/CEO

Open the TopCon if you're filing a combined Kentucky return.
Go to
Organizer
Income and Deductions
Deductions
Officer Compensation
Individual Officers
Add new Officer
.
Add a single officer with the President/CEO title.
Add a Social Security Number for that officer.