Search
Search Income Tax (ONESOURCE) Help and Support.

Error: Missing Paid Preparer Information

This happens when information is missing for the Paid preparer.

Error Message

Missing Paid Preparer Information: Paid Preparer Information has not been suppressed. Go to the Paid Preparer Information spreadsheet and enter the missing information. All information is required unless suppressed.

Solution

  1. Go to
    Organizer
    ,
    States
    ,
    Common State
    ,
    General Information
    , then
    Basic return information
    .
  2. Select the
    Signature Authorization
    tab.
  3. On the
    Michigan
    row, make sure to fill in the following information:
    First name
    ,
    Last name
    ,
    Title
    ,
    E-Mail
    ,
    Phone
    , and the
    Signature date
    .
  4. Select
    Compute
    , and
    Full Recompute
    .
  5. Go to
    States
    ,
    State E-file
    , then
    Enable/create returns
    .
  6. Select the
    Create
    button for Michigan.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close